According to information released by the City of Kerrville, the employees and facility of the Olympic Pool recently received the highest score possible during an audit conducted on Tuesday, May 29.
The city’s press release states, “The Aquatics Division of the Kerrville Parks and Recreation Department received an Unannounced Observational Audit by Jeff Ellis & Associates on Tuesday, May 29, 2018, and passed with honors. The Olympic Pool staff and facility, which consists of approximately 20 seasonal personnel, received an overall score of “Exceeds Expectations” which is the highest score attainable.
Among the staff that participated in the audit were Pool Manager Courtney LaQuey and lifeguards Jack Pautler, Gabriel Buckholz-Casao, Carlos Nava, Hernan Hernandez, David
Bartels, Michael Tran and Chance Cabaniss. Three of the staff, LaQuey, Nava and Tran, also
were a part of the competitive lifeguard team last year which placed first at every competition they participated in.
Staff was evaluated on their lifeguard rescue skills and management, including documentation, equipment, on-stand performance with guest surveillance, professionalism,
attentiveness, vigilance, and rescue skills including individual rescues and handling of a team basic life support management scenario for an unconscious guest in the water. The
supervisor was evaluated on overall proactive management of staff and the facility.
The City of Kerrville has utilized the Jeff Ellis and Associates Aquatics Risk Management
Program since 2009, which includes the training system for all lifeguards and on-site staff at the Olympic Pool. Jeff Ellis and Associates, a nationally recognized water safety training
organization out of Florida, conducts two unannounced operational safety audits during the
summer at the Olympic Pool to assist pool operations in evaluating their aquatic safety
procedures and to ensure that the highest safety standards are being provided.
The audit process is a detail-oriented evaluation of staff, records, equipment, and
implementation of techniques, and the comprehensive aquatics risk management program.
The audit includes the use of hidden video surveillance with observation of each of the
lifeguards on the stands. The auditors then announce themselves and test the rescue skills of the individual lifeguards and the entire team after the facility has closed for the day. Site
inspection of signage and printed safety standards, licenses for the guards, and review of
safety and rescue equipment is also conducted. An audit report is then prepared for
management with any corrective measures identified.
Kerrville’s lifeguards go through a rigorous training course in which they learn how to
properly recognize and respond to aquatic emergencies. Included in the training is Cardio
Pulmonary Resuscitation (CPR) with Automated External Defibrillator (AED) and emergency
oxygen, first-aid, spinal injury management, basic life support skills, and much more.
Training does not stop at the course; a minimum of four hours of in-service training must be completed per month per lifeguard to keep them fresh on their skills in addition to the
required amount of manikin and live guest drills to test the lifeguard’s vigilance during
The lifeguards are trained by Ashlea Boyle, Director of Parks and Recreation, and Rosa
Ledesma, Recreation Coordinator, both E&A ILTP Lifeguard Instructors.
For additional information, contact the Parks and Recreation Department at (830) 257-
7300 or visit the city’s website.”
Congratulations to the staff and facility for earning this achievement!
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